Welcome to the Wolverine Warehouse!

Returns and Exchanges


Prior to initiating a return please contact The Wolverine Warehouse at 678-540-7228. Very often problems can be resolved without incurring unnecessary postal charges. However, if it is deemed necessary to return an item for exchange or refund, please note the following:

Returned goods must be in their original packaging, with labels still attached.
Receipt for purchase must accompany return.
Items listed in our Special Offers or Clearance sections are not refundable. Sale items or Special incentive items with “red” ink mark cannot be returned.
Goods must be in new condition, that is, unused and unmarked.
Cost associated with shipping the returned items are not refundable. They are at your own expense.
We encourage you to bring your child with you when shopping for uniforms. This could help in making the correct size purchases. We stand behind our goods and services and want you to be satisfied with them.
Frequently Asked Questions

What is your return and refund policy?
What about returns for purchases at TheSpartanStore.com?
Do I need a receipt from my purchase?
Do you take everything back?
Is there a time limit? What if the item is worn?
Are there restocking fees?

About Returns & Exchanges
You can return item(s) either by mail or in store.
RETURNING BY MAIL (U.S.)
If you have an account or an order number, you can start your return now. If you do not have an account or if you are missing order information, you can print a blank return form and label. Complete the form and send in your item(s) using a U.S. postage label. Your return will be processed within 10-14 business days.
Address:
Attn: The Wolverine Warehouse
The Walker School
700 Cobb Parkway North
Marietta, GA 30062

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
RETURNING IN STORE
Simply bring the item(s) you want to return along with your receipt and original form of payment. Any salesperson can assist you with your return.
EXCHANGES
For the best service and selection, please order your replacement items online or call 678-540-7228 for assistance.
REFUNDS
All refunds will be credited to your original form of payment or a Wolverine Warehouse Store Gift Card. When returning a gift, the item will be refunded to a Spartan Store Gift Card. If you ordered by credit card, a credit to your account will be issued within 14 business days. This may show on your next billing statement, depending on the issuing bank and/or billing cycle. If you have requested an exchange, your account will be charged for the new item and credited for the return. If you paid with a Gift Card, a new gift card will be mailed to your address of record. If a credit card was used in combination with a Gift Card the entire merchandise amount will be refunded to your credit card. Unfortunately, shipping charges are non-refundable.
GIFT CARDS
Gift Cards can not be returned.
FINE JEWELRY AND WATCHES
Please follow the instructions included in your shipment and fill out the return section of the packing slip when returning fine jewelry by mail. Return your package via the carrier of your choice, with return signature required. For your protection, you must insure the package for the value of the item enclosed. Fine jewelry can also be returned on-campus at The Wolverine Warehouse.
INTERNATIONAL SHIPPING
Currently, The Wolverine Warehouse does not ship internationally.
Questions? Please call 678-540-7228
Frequently Asked Questions
What is your return and refunds policy?
The Wolverine Warehouse handles returns and refunds on a case-by-case basis with the ultimate objective of satisfying the customer. We stand behind our goods and services and want customers to be satisfied with them. We always do our best to take care of customers – our philosophy is to deal with them fairly and reasonably.Top

What about returns for purchases at TheSpartanStore.com?
Simply send your item back or bring it to our store, and we will do our best to take care of you. Top

Do I need a receipt from my purchase?
Your receipt or order number helps us locate your purchase quickly and correctly. If you do not have a receipt, Warehouse personnel will work to find the purchase in other ways, but we may ask you for more information so we can better assist with your request. Top

Is there a time limit? What if the item is worn?
From time to time, an item may may not be accepted for return if the damage looks intentional or the item is well-worn. Top

Are there restocking fees?
At this time there are no restocking fee. Top

Late or missing refunds (if applicable)
If you have not received a refund, first check your bank account. There is often some processing time before a refund is posted. Credit card transactions often take several days to process.